Frequently Asked Questions
GENERAL INFORMATION
What sets Tom Wood Collision Center apart from other repair shops?
We are distinguished by our extensive OEM certifications, commitment to repairing vehicles correctly and safely, excellent customer service, on-site Enterprise Rentals, and active community involvement.
How long has Tom Wood Collision Center been in business?
Tom Wood Collision Center has been family-owned and operated for over 50 years, proudly serving the Indianapolis community with a commitment to quality and safety.
Do you offer rental cars while my vehicle is being repaired?
Yes, we have on-site Enterprise Rentals available to keep you on the move during your vehicle’s repair process.
How do you ensure the quality and safety of repairs?
Our technicians are I-CAR certified, utilizing the latest repair techniques and equipment to restore your vehicle to its pre-accident condition, meeting or exceeding factory standards.
What is your involvement in the local community?
We actively support organizations like the American Cancer Society and the Hamilton County Humane Society, host the SkillsUSA competition, and participate in local chambers of commerce and industry associations.
How can I schedule an appointment or get an estimate?
You can schedule an appointment or request an estimate by calling (317) 597-1421
OUR SERVICES
What types of auto body repair services do you provide?
Our services include collision repair, hail damage repair, tree and animal damage repair, paintless dent repair (PDR), window tinting, glass repair, ADAS calibrations, wheel repair and painting, ceramic coating, and more.
Do you offer wheel repair and painting services?
Yes, we provide top-quality wheel repair and expert wheel painting services to restore both the performance and appearance of your wheels.
Are you certified to repair specific vehicle brands?
Yes, we hold over 20 OEM certifications, including brands like Porsche, Jaguar, Land Rover, Volvo, Lexus, Rivian, Honda, Acura, Buick, Toyota, General Motors (GMC, Chevrolet, Cadillac), Vinfast, Volkswagen, Ford, Hyundai, Nissan, and FCA (Dodge, Jeep, Ram, Chrysler, Mopar, Fiat).
What does it mean to be a certified repair facility for a manufacturer?
Being a certified repair facility for a manufacturer means that the auto body shop has met stringent standards set by the vehicle manufacturer to ensure repairs are performed correctly, safely, and to factory specifications. This certification involves specialized training for technicians, use of manufacturer-approved tools and equipment, and adherence to specific repair procedures. Certified facilities are also required to use genuine OEM (Original Equipment Manufacturer) parts, which helps maintain the vehicle’s structural integrity, safety features, and warranty compliance. Regular audits and inspections by the manufacturer ensure ongoing adherence to these high standards, providing customers with confidence in the quality and safety of the repairs performed.
You can rest easy know we repair your vehicle according to your vehicle’s manufacturer repair procedures!
Are you certified to repair Rivian vehicles?
Yes, we are proud to be the only Rivian-certified collision center in Indiana, equipped to perform collision repairs on Rivian vehicles like the R1T and R1S.